Terms and Conditions

TERMS AND CONDITIONS

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of www.Sarafabazar.online website.

Sarafabazar is a Trade Name used by StoreLize Private Limited and it is under a Trademark Registration Process.

User Agreement

This User Agreement contains rules and regulations, policies, terms & conditions and agreement applicable to any person who may access or use Sarafabazar.online, including any subdomains, webpages or extension of Sarafabazar.online; you hereby agree and acknowledge to be bound by the terms of this User Agreement.

The use of Sarafabazar.online and the services provided are subject to the rules and regulations, policies, notices, terms & conditions set forth in this User Agreement. For the purposes of this User Agreement, ‘User’ and wherever the context may require ‘You’ (or any variation thereof), shall mean any natural or legal person who has agreed to become a user of Sarafabazar.online by accessing or browsing the Website and/or has registered as a member of Sarafabazar.online by submitting identification information/ registration details using the computer system of Sarafabazar.online and accepting the electronic record of the User Agreement, has obtained a unique username along and a secret alpha-numerical key (password) for using the Website.

Amendment: Sarafabazar.online is an e-commerce website which owned and run by Storelize Private Limited. Sarfabazar.online(Henceforth referred to as “STORELIZE PRIVATE LIMITED”) reserves the right to change this Website and/or alter the terms and conditions of this User Agreement at any time and retains the right to deny access to anyone who the STORELIZE PRIVATE LIMITED believes has violated the provisions of this User Agreement. You are advised that any amendment to the User Agreement or rules and policies incorporated herein by reference will only be notified on the Website on publicly accessible links and you agree by accessing, browsing or using this website that this constitutes sufficient notice for all purposes against you. The revised version/ terms shall be effective from the time that the STORELIZE PRIVATE LIMITED posts the same on the Website. [In the event, that the User Agreement includes a substantial change, the STORELIZE PRIVATE LIMITED will provide 30 days’ prior notice of such substantial change by posting the same on the Website and also at the email address provided by the User to the STORELIZE PRIVATE LIMITED. For the purposes of this User Agreement, ‘substantial change’ means a change to the terms of this User Agreement that reduces your rights or increases your responsibilities.]

By impliedly or expressly accepting this User Agreement, you also accept and agree to be bound by Sarafabazar.online Rules and Policies for Brands and Buyers as provided from time to time in the following hyperlinks:

• Storelize Private Limited Policies for Brands
• Storelize Private Limited Policies for Buyers
• Definitions

Payment on Billing shall mean a Transaction where the payment for the items purchased is paid through the (i) Sarafabazar.online authorised Payment Gateway Facility or (ii) the buyer has to deposit the Transaction Price in the bank account of the STORELIZE PRIVATE LIMITED by way of cash, cheque, demand draft or any other mode of payment and such payment of the Transaction Price is credited to the bank account of the STORELIZE PRIVATE LIMITED within [3] days of booking the Transaction.

Payment on Delivery shall mean a Transaction where the payment for the items is collected from the buyer by the Logistics Partner at the time of delivering the goods. In this case, the Buyer shall only make payment in cash and no other mode of payment will be accepted. However, this facility is available only in limited cities in India and the STORELIZE PRIVATE LIMITED in its sole discretion and without notice, reserves the right to add or withdraw the cities in which such option may be available. This facility shall not be available for delivery of items outside India.

Delivery / Delivered means physical delivery of the items to the buyer (for which a Transaction Price has been paid by the buyer by Payment on Billing or the buyer has opted for Payment on Delivery, or such other mode of payment approved by the STORELIZE PRIVATE LIMITED) through a reputed courier service or by the Logistics Partner at the address communicated by the buyer on Sarafabazar.online.

In Transit/ Dispatched all mean that the items (for which a Transaction Price has been paid by the buyer by Payment on Billing or the buyer has opted for Payment on Delivery, or such other mode of payment approved by the STORELIZE PRIVATE LIMITED) have been dispatched through a reputed courier service or by the Logistics Partner at the address communicated by the buyer on Sarafabazar.online.

Dispatch Details means the true, accurate and valid data, information, details or documents as specified by the STORELIZE PRIVATE LIMITED from time to time, which the Logistics Partner is obligated to provide to the STORELIZE PRIVATE LIMITED as proof that the item has been Dispatched and/or Delivered, as the case maybe.

Information means and shall include any confidential and/or personally identifiable information or other information provided to the STORELIZE PRIVATE LIMITED or other Users of Sarafabazar.online at the time of registration, buying or listing process or through any email feature and shall include without limitation your name, email address, billing/shipping address, phone number and banking / financial information.

Issuing Bank in respect of a buyer, means any bank that has issued a Valid Card (credit/ debit/ cash card) to the buyer or the branch of a bank which maintains a valid Bank Account in the name of buyer; with which the buyer makes payment of the Transaction Price. [Currently, Sarafabazar.online authorised Payment Gateway Facility supports online bank transfers from the banks that are available while selecting prepay as the payment method. The STORELIZE PRIVATE LIMITED may add or remove or suspend any one or more banks directly or through any payment gateway facilitators, and such change shall come into effect upon the same being posted on Sarafabazar.online.]

Logistics Partner shall mean reputable logistics and courier STORELIZE PRIVATE LIMITED(s) appointed by the STORELIZE PRIVATE LIMITED that will provide various services of collection and delivery of items, collection of the Transaction Price from the buyer in case of Payment on Delivery Transactions or such other services that the STORELIZE PRIVATE LIMITED may require.

Transaction means every electronically generated valid purchase order placed by the Buyer for purchasing the items listed on Sarafabazar.online.

Transaction Price means the price to be paid for the items to be purchased by the buyer for every Transaction and which price shall include, if applicable, the shipping charges, insurance charges and all other taxes, duties, costs, charges and expenses in respect thereof as charged by the website.

Valid Card means any valid credit card/ valid debit card/ valid cash card or any other card of whatsoever nature issued by Visa or MasterCard and/or by any Issuing Bank or any institution designated to issue such cards and lawfully owned by the User of the card at the time of the Transaction as well as at the time of Refund, if any.

Sarafabazar.online authorised Payment Gateway facility means the automated electronic payment or collection and remittance facility provided by the STORELIZE PRIVATE LIMITED to Buyers to facilitate purchase and sale of items as well as making payments there for on Sarafabazar.online directly through banks or financial institution infrastructure or indirectly through payment gateway facility providers or through any such facility authorized by the Reserve Bank of India to provide enabling support facility for collection and remittance of payment. [Currently, Sarafabazar.online authorised Payment Gateway Facility supports online bank transfers from the banks that are available while selecting the Prepay mode as the payment method. The STORELIZE PRIVATE LIMITED may add or remove or suspend any one or more banks directly or through any payment gateway facilitators, and such change shall come into effect upon the same being posted on Sarafabazar.online.]

• Eligibility

Sarafabazar.online or any service provided by Sarafabazar.online may only be used or accessed by such persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are ‘incompetent to contract’ within the meaning of the Indian Contract Act, 1872 including minors, persons of unsound mind, and undischarged insolvents are not eligible to use Sarafabazar.online. A minor is not allowed to access or register as a User or sell or purchase any items on Sarafabazar.online.

If you represent and are registering as a business entity, by accepting the User Agreement you represent that such entity has sufficient authority under applicable law to enter into the User Agreement and you are duly authorized by the business entity to accept this User Agreement and you have the authority to bind that business entity to this User Agreement.

• Registration and Communication

By registering on Sarafabazar.online, you agree to allow us to contact you through any mode of communication (Email/Chat/Telephone call) for any conversation or service related information for the order placed by you, on the contact details provided by you. Any kind of legal implication raised, due to the incorrect nature of the details provided by you, Sarafabazar.online will not be held responsible for the same.

You agree that your sole purpose of registering or using Sarafabazar.online is to buy or sell products including crafted and ethnic products or such products as may be specifically notified by the STORELIZE PRIVATE LIMITED on the Website from time to time (that are permitted to be bought and sold under applicable law) and you shall not use Sarafabazar.online for any other purpose including for selling or buying products other than as mentioned above or products that are not allowed under applicable law to be sold or bought by you in any manner.

You agree to provide true, accurate and complete information while registering or for any other purpose when prompted to do so on Sarafabazar.online. You are prohibited from misrepresenting your identity and agree not to represent yourself as another User or login/ register using the identity of any other person. You are responsible to maintain and promptly update the information provided while registering or for any other purpose on Sarafabazar.online to ensure that the information provided by you is true, accurate, current and complete at all times. If you provide any information that is untrue, inaccurate, not current or incomplete or the STORELIZE PRIVATE LIMITED has reasonable grounds to deduce that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, the STORELIZE PRIVATE LIMITED reserves the right to indefinitely suspend or terminate or block your use or access to Sarafabazar.online in any manner whatsoever.

Brand Registration: To be eligible to list jewellery on Sarafabazar.online, the User is required to separately register with Sarafabazar.online authorised Payment Gateway facility on its page on Sarafabazar.online.

Buyer Registration: Other than being a User, there is no separate registration requirement for buyers. Sarafabazar.online authorised Payment Gateway facility is available to Buyers who hold a Valid Card or Valid Bank Account.

Electronic Communication: You agree to keep yourself updated with all data, information and communication pertaining to you made available on Sarafabazar.online. You further agree that your use of Sarafabazar.online or provision of any data or information including any correspondence (by email or otherwise) to or by the STORELIZE PRIVATE LIMITED is through electronic records and you consent to receive communication from the STORELIZE PRIVATE LIMITED via electronic records which will be deemed adequate service of notice/ electronic record.

• Terms of Use

You understand and agree that the STORELIZE PRIVATE LIMITED merely provide hosting services to its Users who access Sarafabazar.online for purchase and sale of products (that are permitted to be bought and sold under applicable law). All items advertised and/or listed on Sarafabazar.online and the contents therein are advertised and listed by Users and are third party purchasers and/or brands as the case may be. You also give permission to the Website and the STORELIZE PRIVATE LIMITED to store details and records of your usage of Sarafabazar.online indefinitely. However, this does not constitute any obligation on the part of the STORELIZE PRIVATE LIMITED or the Website to do so.

Currently the membership on Sarafabazar.online is free and the STORELIZE PRIVATE LIMITED does not levy any charges/fees for browsing or buying on Sarafabazar.online. However, for the purposes of listing any item on Sarafabazar.online to be sold or availing other services provided by the STORELIZE PRIVATE LIMITED through Sarafabazar.online such as packing, warehousing, courier etc., the Brands will be charged fees as provided in the Facility Charges Policy incorporated herein by reference. The STORELIZE PRIVATE LIMITED reserves the right to introduce new services or modify the existing services provided on Sarafabazar.online. Additionally, the STORELIZE PRIVATE LIMITED at its sole discretion may introduce fees for the new services provided or amend/ introduce fees for the existing services, as the case may be. Changes to the User Agreement or any of the rules and policies of the STORELIZE PRIVATE LIMITED shall be posted on Sarafabazar.online and such changes shall automatically become effective immediately after they are posted on Sarafabazar.online.

All fees/ charges shall be quoted in Indian Rupees and shall be payable to Sarafabazar.online within such time as specified in the invoice. You are responsible for paying all charges/ fees associated with the use of Sarafabazar.online and shall be liable to pay any and all applicable taxes, charges, cesses etc. which may be levied. In case of any non- payment, the STORELIZE PRIVATE LIMITED reserves the right to issue a warning or temporarily/ indefinitely suspend or terminate your membership with Sarafabazar.online and disallow access to Sarafabazar.online. The STORELIZE PRIVATE LIMITED also reserves the right to take any legal action against you in case of any non- payment of charges/fees to the STORELIZE PRIVATE LIMITED.

If you purchase anything on Sarafabazar.online, you agree to also comply with the terms and conditions set out in the Policy for Buyers incorporated herein by reference.

If you propose to sell anything on Sarafabazar.online, you agree to also comply with the terms and conditions set out in the Policy for Brands incorporated herein by reference.

You agree that the STORELIZE PRIVATE LIMITED may appoint any third party service provider, including but not restricted to one or more of the STORELIZE PRIVATE LIMITED’s affiliate to provide backend operations and support as instructed by the STORELIZE PRIVATE LIMITED from time to time including but not limited to collection, processing and remittance of the Transaction Price using the existing authorized banking infrastructure to provide enabling support facility for collection and remittance of payment including but not limited to the Logistics Partner.

The STORELIZE PRIVATE LIMITED neither originates nor transmits any communication/ information on behalf of any User nor does it modify the contents of any communication transmitted. The STORELIZE PRIVATE LIMITED has no control over third parties and contents generated by the Users on Sarafabazar.online.

Any information provided by you to the STORELIZE PRIVATE LIMITED or submitted to Sarafabazar.online or provide or display to other Users of Sarafabazar.online in the registration, buying or listing process, in the feedback area or through any e-mail communication is solely your responsibility and the STORELIZE PRIVATE LIMITED merely is a platform where such information is distributed, published, displayed or used by Users. The STORELIZE PRIVATE LIMITED or the Website is not liable for accuracy, appropriateness or legality of such information.

• User Obligations

All contractual terms of the manner and terms & conditions of delivery, payment, insurance etc. between the buyer and the brands shall be independently agreed with the other users of Sarafabazar.online that you may transact with.

You will treat Sarafabazar.online as a mere passive conduit which is used as a platform by Users to create listings or provide information for the purpose of selling their items so that such information can be discovered and read by other Users of Sarafabazar.online who may wish to purchase such items from other Users or provide feedback on items they have purchased or sellers who have sold any item to them.

You agree and undertake not to host, display, upload, modify, publish, transmit, update or share any information or list any information or item that:

• belongs to another person and to which you do not have any right to;
• is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
• harm minors in any way;
• infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items;
• violates any law for the time being in force;
• deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
• impersonate another person or use an anonymous proxy;
• contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, Easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
• threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
• shall not be false, inaccurate or misleading;
• shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force;
• may give rise to liability on part of the Website or the STORELIZE PRIVATE LIMITED or cause any hindrance (in whole or in part) with respect to the services of ISPs or other suppliers of the Website or the STORELIZE PRIVATE LIMITED; and
• link directly or indirectly to or include descriptions of items that are (i) prohibited under the User Agreement or any other applicable law for the time being in force including but not limited to the Drugs and Cosmetics Act, 1940, the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954, the Indian Penal Code, 1860, Information Technology Act 2000 as amended time to time and rules there under or (ii) are at the same time listed for sale on a web site other than Sarafabazar.online. You shall not promote any website or webpage or link on Sarafabazar.online.

In case of any violation of the above provisions, the STORELIZE PRIVATE LIMITED has the right to immediately terminate the access or usage rights of the user to Sarafabazar.online without any notice and any such violating information that is displayed or submitted on Sarafabazar.online can be removed immediately and completely.

You shall be responsible for keeping backup versions of the information and data provided by you. You hereby agree that you will not expect Sarafabazar.online to restore or keep back up of your information and data and not hold the Website or the STORELIZE PRIVATE LIMITED accountable for any loss of data in any circumstances.

You shall not, either alone or in conjunction with other users, manipulate or attempt to manipulate the prices of any item being sold or purchased on Sarafabazar.online. You will also refrain from accessing information or databases in an unauthorized manner from Sarafabazar.online or servers where information or databases are kept.

You shall not attempt to or circumvent or manipulate any of the obligations conferred on you by this User Agreement. If such attempt is discovered, it will constitute sufficient ground for termination of access to Sarafabazar.online and also for taking appropriate legal action.

In case of any transaction or attempted transaction pertaining to any item listed on Sarafabazar.online which is violating this User Agreement or applicable laws comes to your knowledge, you shall forthwith take all steps to inform the STORELIZE PRIVATE LIMITED of such violation at customercare@Sarafabazar.online.

If you choose to provide feedback on Sarafabazar.online which is visible to other users, you shall exercise due care while making comments and not make any comments that are not factual in nature and shall not post defamatory or illegal or offensive/ obscene contents.

You undertake not to disclose or distribute any other User’s Information to a third party, or use the Information for any unauthorized purpose including for the purposes of marketing unless you have obtained the User’s express consent to do so.

You shall not place any advertisements on the Website in any manner. Further, you shall not use the Website to promote your own or any other persons business or interests on the Website except for providing description on a listing for a specific item, unless permitted by the STORELIZE PRIVATE LIMITED in writing.

You shall not attempt to ‘double dip’ during the course of a dispute by receiving or attempting to receive funds from the STORELIZE PRIVATE LIMITED and/or its service providers and/or the buyer or seller as the case maybe.

• Disclaimers

Sarafabazar.online is only a platform where users may meet and interact with one another for their transactions. The Website or the STORELIZE PRIVATE LIMITED is not and cannot be a party to or control in any manner any transaction between two users of Sarafabazar.online.

All commercial / contractual terms are offered by and agreed to between buyers and sellers alone as per principal to principal bipartite contractual obligations. The commercial / contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to items listed for sale. The STORELIZE PRIVATE LIMITED does not have any control and neither does it determine or advise or in any way involves itself in the offering or acceptance of such commercial / contractual terms between buyers and sellers. Further, you understand that a listing may end if another User buys the item, or the User who made the listing chooses to end the same or if the listing expires after a stipulated period of time.

The STORELIZE PRIVATE LIMITED is neither involved in the buying and selling of items on the Website nor liable or responsible for any non- performance or breach of any contract entered into between the Users (i.e. buyer and seller) including but not limited to non-delivery or non-receipt, non-payment, damage, breach of representations and warranties provided by the seller or any fraud as regards the items listed on Sarafabazar.online. The Users acknowledge that the STORELIZE PRIVATE LIMITED will not be liable for any damages, interests or claims etc. resulting from not processing or any delay in processing a Transaction/ Transaction Price which is beyond the control of the STORELIZE PRIVATE LIMITED. The STORELIZE PRIVATE LIMITED shall not and is not required to mediate or resolve any dispute or disagreement between users.

The STORELIZE PRIVATE LIMITED does not make any representation or warranty as to the attributes (such as quality, worth, marketability, merchantability, usefulness) of the items proposed to be sold or offered to be sold or purchased on Sarafabazar.online. In particular, the STORELIZE PRIVATE LIMITED does not implicitly or explicitly support or endorse the sale or purchase of any items on the Website. The STORELIZE PRIVATE LIMITED shall not be liable for any errors or omissions, whether on behalf of itself or third parties.

The STORELIZE PRIVATE LIMITED does not make any representation or warranty as to the attributes (such as legal title, creditworthiness, identity etc.) of any of its users. You are advised use your best judgment and independently verify the bona fides of any particular User that you choose to deal with on Sarafabazar.online.

Sarafabazar.online is only a venue through which Users can reach a larger base to buy and sell unique  products. The STORELIZE PRIVATE LIMITED is only providing a platform in form of the Website for communication and a hosting service for information and it is agreed that the contract for sale of any of the items shall be a strictly bipartite contract between the seller and the buyer. At no time shall any right, title or interest over the items vest with the STORELIZE PRIVATE LIMITED nor shall the STORELIZE PRIVATE LIMITED have any obligations or liabilities in respect of such contract. The STORELIZE PRIVATE LIMITED is not responsible for unsatisfactory or delayed performance of sellers or damages or delays as a result of items being out of stock, back ordered or otherwise unavailable. All items offered by sellers are only for a restricted time and only for the available supply as offered by sellers.

The STORELIZE PRIVATE LIMITED and its suppliers, affiliates and service providers make available Sarafabazar.online, Sarafabazar.online authorised Payment Gateway facility for electronic payment on an “as is” basis and without any warranty or condition, express, implied or statutory and specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. The STORELIZE PRIVATE LIMITED specifically disclaims any such warranty. You expressly agree that the use of Sarafabazar.online and Sarafabazar.online authorised payment gateway electronic payment facility is at your own risk.

You release and indemnify the STORELIZE PRIVATE LIMITED and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the users of Sarafabazar.online and specifically waive any claims that you may have in this behalf under any applicable law. The STORELIZE PRIVATE LIMITED cannot control the information provided by other Users, which is made available on the Website notwithstanding the STORELIZE PRIVATE LIMITED’s reasonable efforts in that behalf. You may find other User’s information to be offensive, harmful, inaccurate, or deceptive. Please use caution and practice safe trading when using the Website. Please note that there may be risks in dealing with foreign nationals, underage persons or people acting under false pretence.

• Limited liability of the STORELIZE PRIVATE LIMITED

In no event shall the STORELIZE PRIVATE LIMITED or its suppliers, affiliates and service providers be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising (in any manner whatsoever, including but not limited to negligence) out of or in connection with Sarafabazar.online, Sarafabazar.online authorised payment gateway facility, services provided by the Logistics Partner or any other services or this User Agreement.

The STORELIZE PRIVATE LIMITED liability in any circumstance is limited to the amount of charges/ fees, if any, paid by you to the STORELIZE PRIVATE LIMITED. The STORELIZE PRIVATE LIMITED, its associates, affiliates and service providers and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of Sarafabazar.online or that the operation of Sarafabazar.online or the Logistics Partner or Sarafabazar.online authorised payment gateway facility will be error free and/or uninterrupted. The STORELIZE PRIVATE LIMITED provides no guarantee to its Users in respect of the products sold on the Website. Consequently, the STORELIZE PRIVATE LIMITED assumes no liability whatsoever for any monetary or other damage suffered by you on account of:

• The delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website or Sarafabazar.online authorised payment gateway facility.
• Any delay, failure, interruption or errors in the operation of Sarafabazar.online or the Logistics Partner or Sarafabazar.online authorised payment gateway facility.
• Indemnity

You shall indemnify and hold harmless the STORELIZE PRIVATE LIMITED and the STORELIZE PRIVATE LIMITED’s parent, subsidiaries, affiliates, third-parties and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of the User Agreement including the rules and policies incorporated herein by reference, or (ii) your violation of any law, rules or regulations or the rights of a third party.

• Payment

Payments for the items on Sarafabazar.online, at the option of the relevant seller, can be made by way of (i) Payment on Billing which can be made through the Sarafabazar.online authorised payment gateway Facility or by depositing cash, cheque, demand draft in the bank account of the STORELIZE PRIVATE LIMITED; or (ii) Payment on Delivery wherein payment shall be made only by cash on delivery, or such other method of payment as may be permitted by the STORELIZE PRIVATE LIMITED on Sarafabazar.online in its sole discretion.

For the purposes of buying and/or selling any item listed on Sarafabazar.online, you agree and undertake not to make payments in any manner other than as provided, without the prior consent of the STORELIZE PRIVATE LIMITED.

You acknowledge and accept that you have specifically authorized the STORELIZE PRIVATE LIMITED to collect, process, facilitate and remit payments and/ or the Transaction Price by any of the prescribed methods of payment through Payment on Billing or Payment on Delivery to and from other Users in respect of Transactions.

In order to enable Users to carry out transactions on Sarafabazar.online, the STORELIZE PRIVATE LIMITED will in addition to other methods of payment provide an electronic payment facility i.e. Sarafabazar.online authorised payment gateway facility by Razorpay on the Website. The Sarafabazar.online authorised payment gateway facility enables automated collection and remittance services using the facilities of various Indian banks, financial institutions, credit/ debit/ cash card brands, various third party service providers and/or payment card industry issuers and through such other infrastructure and facilities as may be authorized by the Reserve Bank of India for collection, refund and remittance, as the case may be. The Sarafabazar.online authorised payment gateway facility shall be availed in accordance with the terms of this User Agreement and the rules and policies prescribed hereunder.

The STORELIZE PRIVATE LIMITED shall make reasonable efforts to ensure that requests for electronic debits and credits involving Issuing Bank are informed to the Nodal Bank (defined below) in a timely manner. However, a number of factors that are outside of the STORELIZE PRIVATE LIMITED’s control (including without limitation actions of Issuing Bank, Nodal Bank and the bank or credit / debit/ cash card and/or banks or financial institution infrastructure or indirectly through payment gateway facility providers or through any such facility authorized by the Reserve Bank of India to provide enabling support facility for collection and remittance of payment where the Transaction Price is remitted and/or refunded) may delay the time within which the Transaction Price are collected/ remitted by the STORELIZE PRIVATE LIMITED through the Sarafabazar.online authorised payment gateway facility. The STORELIZE PRIVATE LIMITED neither makes any representations nor makes any warranties regarding the amount of time needed to complete processing, including delays in the banking system and nor shall the STORELIZE PRIVATE LIMITED be liable for any actual or consequential damages arising from any claim of delay.

The STORELIZE PRIVATE LIMITED has appointed HDFC Bank Ltd., The Mall Road, Solan as the nodal bank. The STORELIZE PRIVATE LIMITED has a Nodal bank account with a bank operating in India. The STORELIZE PRIVATE LIMITED reserves the right to, at its sole discretion, replace or remove any nodal bank (Nodal Bank) without providing any intimation.

Any claim for refund of any payment made to the STORELIZE PRIVATE LIMITED, for any reason whatsoever, shall be to the account of the Seller and the STORELIZE PRIVATE LIMITED shall not be responsible for the same including but not limited to service charges or any other fees/ charges.

You agree and accept that the STORELIZE PRIVATE LIMITED is neither acting as trustee nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price, by providing the Sarafabazar.online authorised payment gateway facility or any other method of payment to its Users.

• Consent and Privacy Policy

By using Sarafabazar.online and/or by providing your information, you consent to the collection and use of such information disclosed by you on Sarafabazar.online on Sarafabazar.online authorised payment gateway facility, by the STORELIZE PRIVATE LIMITED. The personal information / data including but not limited to the Information provided by the You to Sarafabazar.online/ Sarafabazar.online authorised payment gateway facility during the course of a Transaction shall be treated as strictly confidential and retained in accordance with the Privacy Policy which is incorporated herein by reference and applicable laws and regulations including but not limited to Information Technology Act, 2000 and rules there under. The STORELIZE PRIVATE LIMITED does not sell or rent or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent and the STORELIZE PRIVATE LIMITED only uses your information in the manner described in the Privacy Policy. If you do not agree to your Information being transferred or used in this way, please do not use Sarafabazar.online.

The STORELIZE PRIVATE LIMITED views the protection of user’s privacy as a very important community principle. The STORELIZE PRIVATE LIMITED clearly understands that you and the personal information provided by you is one of the most important assets to the STORELIZE PRIVATE LIMITED. The STORELIZE PRIVATE LIMITED stores and processes the information provided by you in computers located in India that are protected by physical as well as reasonable technological security measures and procedures in compliance with the provisions of the Information Technology Act, 2000 and rules made thereunder.

• BREACH

Without limiting other remedies that the STORELIZE PRIVATE LIMITED may pursue, the STORELIZE PRIVATE LIMITED may at its sole discretion take such action as it deems fit including but not limited to cancellation of the Transaction or payments made, limit your activity, immediately remove your information or listings, or end your listing, warn other Users of your actions, forthwith temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to Sarafabazar.online or initiate any legal action it may deem fit, particularly in the event:

• You breach any of the provisions of this User Agreement including any of the rules and policies, documents, terms and conditions made thereunder which are incorporated therein by reference;
• Any misuse of the Sarafabazar.online authorised payment gateway facility
• The STORELIZE PRIVATE LIMITED is unable to verify or authenticate any information provided by you;
• The STORELIZE PRIVATE LIMITED believes that your actions may cause legal liability to the STORELIZE PRIVATE LIMITED, other Users or yourself. No actions, omissions or decisions taken by the STORELIZE PRIVATE LIMITED shall waive any rights or claims that the STORELIZE PRIVATE LIMITED may have against the User.

No actions, omissions or decisions taken by the STORELIZE PRIVATE LIMITED shall waive any rights or claims that the STORELIZE PRIVATE LIMITED may have against the User.

Any User that may have been suspended or blocked may not register or attempt to register with Sarafabazar.online or use Sarafabazar.online in any manner whatsoever until such time that such User is reinstated by the STORELIZE PRIVATE LIMITED. Notwithstanding the above, if you breach the User Agreement or the rules and policies and other documents incorporated therein by reference, the STORELIZE PRIVATE LIMITED reserves the right to recover any amounts due and owed by you to the STORELIZE PRIVATE LIMITED and to take strict legal action including but not limited to referral to the appropriate police or other authorities for initiating criminal or other proceedings against me.

• Grievance Redressal Mechanism

In case of any grievance, objection or complaint on your part with respect to the Website, other Users, Sarafabazar.online authorised payment gateway facility or the STORELIZE PRIVATE LIMITED, including any complaints or enquiry about suspension, termination or blocking of your membership or right to use Sarafabazar.online, you should promptly raise such grievance or complaint with the designated Grievance Officer at customercare@Sarafabazar.online and provide him with all necessary information and/or documents to enable the STORELIZE PRIVATE LIMITED/ Grievance Officer to resolve the issue.

The name and contact details of the Grievance Officer is published on Sarafabazar.online as required under the provisions of the Information Technology Act, 2000 and the rules made thereunder.

• General

None of the provisions of this User Agreement shall be deemed to constitute a partnership or agency between you and the STORELIZE PRIVATE LIMITED and you shall have no authority to bind the STORELIZE PRIVATE LIMITED in any manner whatsoever.

Except as explicitly stated otherwise, any notices directed to the STORELIZE PRIVATE LIMITED shall be given by email to customercare@Sarafabazar.online and any notices to you by the STORELIZE PRIVATE LIMITED shall be provided to the email address provided by you during the registration process. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by registered mail, postage prepaid and return receipt requested, to the address provided to us during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.

If any clause of this User Agreement or the application thereof to any User or circumstance shall be deemed invalid, void or for any reason unenforceable to any extent, the remainder of this User Agreement and the application of such unenforceable provision to Users or circumstances other than those as to which it is held invalid or unenforceable shall not be affected thereby, and each provision of this User Agreement shall be valid and enforceable to the fullest extent permitted by law.

This User Agreement together with the rules and policies incorporated herein by reference constitutes the entire understanding and agreement between You and the STORELIZE PRIVATE LIMITED with respect to the subject matter herein.

The STORELIZE PRIVATE LIMITED at its sole discretion shall be entitled to assign or transfer its rights and obligations under this User Agreement hereunder to any other person without your prior consent provided that the STORELIZE PRIVATE LIMITED assigns this User Agreement on the same terms or such terms that are no less favourable to you.

All remedies of the STORELIZE PRIVATE LIMITED under this User Agreement whether provided herein or conferred by statute, civil law, common law, custom or trade usage, are cumulative and not alternative and may be enforced successively or concurrently.

• ARBITRATION

If any dispute arises between you and the STORELIZE PRIVATE LIMITED during your use of Sarafabazar.online or the Sarafabazar.online authorised payment gateway facility or Sarafabazar.online Services or any service incidental to the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and/or Sarafabazar.online authorised payment gateway Agreement, or the rules, policies and documents incorporated therein by reference, the dispute shall be referred to a sole arbitrator who shall be an independent and neutral third party identified by the STORELIZE PRIVATE LIMITED whose decision shall be final. The place of arbitration shall be Solan (H.P). The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.

• GOVERNING LAW

This User Agreement and all rules, policies and documents incorporated by reference shall be governed and construed in accordance with the laws of India and the Courts in Solan (H.P) shall have exclusive jurisdiction. This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

WALLET BALANCE

Sarafabazar Wallet Cashback can not be considered as cash or money which a customer can withdraw out from platform under any circumstances. Wallet Balance in customer wallet shows the maximum amount of discount he can avail on his/her next purchase and can never be withdrawn or can be claimed by customer to withdraw. Wallet Balance is the terminology we use on our platform to refer to the discount limit. NO legal binding can be made on the Storelize Private Limited to refund this wallet balance or pay this wallet balance in what so manner to the user who have earned this wallet balance by way of shopping or discount coupons. This discount limit by way of wallet balance will remain to stay in the virtual form on our platform and will expire after 1 year on non usability of account by user and afterwards cannot be used.

Refund and Cancellation Policy

Refund and Cancellation Policy

Overview

Our refund and returns policy lasts 72 hours. If 72 hours have passed since your purchase, we can’t offer you a full refund or exchange. Moreover, Refund can only be claimed under following reasons:

1. Jewellery received is not same as ordered or it is not matching with the specification given at the time of order placement.
2. Jewellery received is damaged or defected.

Under no circumstances refund for any other reason could be made, so bear this in mind before placing the order.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Video Proof of openning of Package is must to claim refund or return.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the seller.

Refund an cancellation policy of sarafabazar. online is available at this link Refund and Cancellation Policy – SarafaBazar